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Free LO 1 sample test — 10 questions with explanations, no account required.
CII IF4 · Insurance claims handling process
Practice questions built for the IF4 exam — learning outcome by learning outcome
IF4-style multiple choice questions across all 7 syllabus learning outcomes. Scenario-based questions on valid claims, product response, fraud, settlement and leakage — with instant feedback and progress tracking so you revise the way the exam actually tests you.
10 free questions · No account required.
Built for IF4 candidates
Whether you are starting the CII Certificate, returning to study, or moving into claims, this resource helps you practise the way IF4 is assessed.
Exam-format questions
Standard multiple choice with four options (a–d) — the same core format as the IF4 paper.
Syllabus aligned
All 7 learning outcomes from the 2026 IF4 specification — claims principles, products, administration, procedures, operations, settlement and expenses.
Learn from every answer
See whether you were right or wrong immediately, with a short explanation after each question.
Full syllabus coverage
Every IF4 learning outcome is available as its own practice test. Work through topics as you study, or sit the full 75-question exam when you are ready. Browse all learning outcomes to see which are free or locked.
Full IF4 practice exam
75 questions across all learning outcomes — the same length as the real exam
- All 7 learning outcomes
- Weighted to the syllabus
- Exam conditions
LO 1 — General principles
Syllabus outcomes 1.1–1.4 · about 12 exam questions
- Valid claims and the onus of proof
- Policy conditions and notification
- Proximate cause
LO 2 — Products and services
Syllabus outcomes 2.1–2.5 · about 13 exam questions
- Motor, household, travel and warranties
- Commercial property and pecuniary
- Liability and health
LO 3 — Claims administration
Syllabus outcomes 3.1–3.8 · about 13 exam questions
- Parties, reserves and fraud
- ICOBS, Consumer Duty and FOS
LO 4 — Claims procedures
Syllabus outcomes 4.1–4.6 · about 13 exam questions
- Motor, property and liability claims
- Civil Procedure and the RTA small claims route
LO 5 — Claims operations
Syllabus outcomes 5.1–5.4 · about 6 exam questions
- Claims systems and data protection
- Loss adjusters and organisational structure
LO 6 — Claims settlement
Syllabus outcomes 6.1–6.4 · about 10 exam questions
- Settlement methods, average and excesses
- Recoveries and the Motor Insurers' Bureau
LO 7 — Expense management
Syllabus outcomes 7.1–7.4 · about 8 exam questions
- Leakage and financial monitoring
- IBNR, IBNER and outstanding reserves
How it works
Three steps — no complicated setup.
Step 1
Unlock full access (3 day free trial)
Create your account or check out as a guest, continue at £19.99/month unless you cancel.
Step 2
Choose a topic
Select a learning outcome, sub-topic, or the full 75-question exam.
Step 3
Practise and review
Answer IF4-style questions, read explanations, and track your scores over time.
What other IF4 candidates say
Early feedback from people using the site to prepare for their exam.
“LO 4 is a large slice of the paper. Being able to drill motor, property and liability claims separately — then sit a full 75-question exam — has made my revision much more focused.”
“The scenario questions feel closer to the real paper than generic insurance quizzes I tried elsewhere. I use the progress screen to see which learning outcomes I keep getting wrong.”
“Excesses and franchises used to blur together for me. The learning-outcome tests helped me learn the syllabus structure, and the explanations after each answer are what make it useful — not just a score.”
Try a free sample
10 free IF4-style questions with explanations — no account required. Full access unlocks every learning outcome and the full 75-question exam.
Try a free sample
10 free questions · No account required.